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Dashboard Overview

The Maintenance Dashboard is the central hub where operatives can manage their assigned tasks efficiently.

Default View​

By default, the dashboard displays all tasks currently assigned to the operative.

When No Tasks Are Assigned​

If there are no tasks available, a No Active Tasks message is displayed, along with an option to refresh the tasks.

Empty task dashboard with no active tasks displayed

Populated Task Dashboard​

As administrators assign tasks and scheduled tasks are automatically allocated to operatives, the dashboard populates with Task Cards. These cards provide operatives with a quick overview of their tasks and facilitate easy interaction.

Dashboard populated with task cards showing assigned tasks

Understanding Task Cards​

Each Task Card contains key information to help operatives manage their tasks effectively.

Task Location and Reference​

The first line of the Task Card shows:

  • Building Name: The location where the task is to be performed.
  • Task Reference Number: A unique identifier for the task.
Task Card displaying building name and task reference number

Task Item Details​

Below the building name is the task item. To view full task details, click on the Task Card.

Task Card showing task item details

Task Badges​

Task Cards have various badges to help operatives quickly identify the status and type of each task.

Status Badge​

The first badge indicates the status of the task. Possible statuses include:

  • Open
  • Overdue
  • Awaiting Paperwork
  • Closed
Task Card with status badge indicating the task's current state

Task Type Badge​

The second badge indicates whether the task is:

  • Reactive: Unplanned tasks that require immediate attention.
  • Scheduled (PPM): Planned Preventative Maintenance tasks.
Task Card with task type badge showing whether it's reactive or scheduled

New Task Badge​

When a task is newly added to an operative's dashboard, it displays a New badge to highlight that it has not yet been viewed. This badge remains until the operative clicks on the Task Card, which flags the task as Acknowledged to system administrators.

Task Card with New badge indicating a recently added task

Customer Task Badge​

A blue Customer badge appears when a task is associated with a maintenance customer. This helps operatives prioritise customer tasks.

Task Card with Customer badge for prioritising customer-related tasks

No Internet Access​

The Building Book Operative App requires an internet connection to function properly.

If your device loses internet connection, the app will notify you that the connection is lost. When you see this message, please avoid submitting any data, such as logs, documents, or timeblocks, as this data may be lost and will not be recoverable.

No internet connection message displayed on the app
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